Russ at call the underwriter did a wonderful job helping me with my first loan. Russ was able to get all the required documents to ensure Borrower is qualified and verified their ability to pay the loan. Russ is very professional and eager to help and answered all my questions clearly and patiently. Upon verification and completing the underwriting processes Russ forwards the official Approval Certificate. Will definitely work with Russ for all my future underwriting needs.